Insurance Industry
National Insurance Broker

Our client is one of the world’s leading providers of insurance, reinsurance and employee benefits related advice, brokerage and associated services. With over 30 years of experience operating on Australian soil, and 25 offices countrywide, their document archiving programme was spread across 7 vendors, with no centralised control or visibility. Furthermore, there were records that were overdue for destruction, with no consideration for consistent or compliant archiving practices.

ZircoDATA’s solution incorporated a national storage programme, with consistent processes across 7 states and territories. Over 16,000 cartons were collected and moved to ZircoDATA Record Centres in all states and territories. Over 60 users have access to the online ZircoBRIDGE portal to effectively manage lodgements and retrievals of records, with a centralised account and invoicing structure.

By consolidating storage with ZircoDATA, our client achieved commercial benefits with reduced storage costs. In addition, the ZircoBRIDGE platform provides the Records and Information Management programme manager a single view of all archive storage. ZircoBRIDGE also enables individual offices to manage their own records, under the umbrella of a national compliant records management programme. A single monthly invoice, with all costs tracked to individual cost centres enables effective management of archiving costs.